At Kins Voyage, your privacy is our priority. We are committed to safeguarding your personal data and ensuring transparency in how we collect, use, and protect your information. This Privacy Policy explains our practices regarding data collection, usage, sharing, security measures, and your rights.
By using our services, website, or booking travel packages with us, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect various types of information to provide seamless travel experiences and improve our services. This includes:
Personal Information
We may collect personal details when you book a tour, subscribe to our newsletter, or contact us, including:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Payment Information (Credit/Debit Card details, UPI, Net Banking, etc.)
- Passport and Visa Details (for international travel bookings)
Travel Preferences & Interests
To personalize your travel experiences, we may collect details such as:
- Preferred Destinations
- Travel Dates and Duration
- Accommodation and Meal Preferences
- Special Requests (e.g., dietary restrictions, mobility needs)
Communication Data
We may store any communication you have with us, including:
- Emails, phone calls, and chat messages
- Customer support interactions
- Feedback and reviews
Website & Usage Data
When you visit our website, we automatically collect certain information using cookies and tracking technologies, such as:
- Referral Source (how you found our website)
- IP Address
- Browser Type & Device Information
- Pages Viewed & Click Patterns
2. How We Use Your Information
Your data is used to enhance your travel experience and improve our services. Below are the key purposes for which we process your data:
To Provide Travel Services
- Processing bookings, payments, and confirmations
- Facilitating flight, hotel, and tour reservations
- Sending travel itineraries and important updates
Personalization & Customer Support
- Customizing travel recommendations based on preferences
- Assisting with inquiries, changes, and cancellations
- Enhancing customer service interactions
Marketing & Promotions
- Sending newsletters, special offers, and discounts (with your consent)
- Targeted advertising based on your interests
- Notifying you about new destinations and services
Security & Fraud Prevention
- Verifying identity for secure transactions
- Detecting and preventing fraudulent or unauthorized activities
- Ensuring website security and compliance with legal requirements
Legal & Regulatory Compliance
- Fulfilling legal obligations, including tax and accounting requirements
- Responding to government or law enforcement requests
3. Your Rights & Choices
As a user, you have the right to access, modify, or delete your personal information stored with us. If you wish to review or update your details, you can request access to your data, and we will provide you with a copy upon verification of your identity. If you find any inaccuracies, you have the right to correct them.
You may also request the deletion of your personal data, subject to legal and contractual obligations. In some cases, we may be required to retain certain information for compliance with regulations or to resolve disputes. If you no longer wish to receive marketing communications, you can opt out by clicking the “Unsubscribe” link in our emails or contacting us directly.
Additionally, you have the right to request a copy of your data in a structured format and request its transfer to another service provider where applicable. To exercise any of these rights, please reach out to us at info@kinsvoyage.com.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize returning visitors, remember preferences, and analyze website performance.
We use cookies to personalize content, improve website functionality, and serve targeted advertisements. You have the option to manage your cookie preferences through your browser settings, where you can choose to block or delete cookies. However, disabling cookies may affect certain features and functionalities of our website.
5. Children’s Privacy
Kins Voyage does not knowingly collect personal data from individuals under the age of 18. Our services are designed for adult travelers, and we do not solicit information from minors. If we become aware that a child has provided us with personal data, we will take immediate steps to remove such information from our records. If you believe that a child has shared their details with us, please contact us so we can take appropriate action.
6. International Data Transfers
If you access our services from outside India, your data may be transferred to and processed in a different jurisdiction. We take necessary precautions to ensure that international data transfers comply with applicable data protection laws. Our agreements with third-party service providers include security measures to protect your personal information regardless of location.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, regulatory requirements, or technological advancements. Any modifications will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
If any significant changes affect the way we process your information, we will notify you via email or through a notice on our website. Your continued use of our services after such changes indicates your acceptance of the revised policy.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please feel free to contact us:
📧 Email: info@kinsvoyage.com
🌍 Website: www.kinsvoyage.com
📍 Address: 202, Adriz Regency, Scheme 94, Indore
📞 Phone: +91-7987461232
Your privacy matters to us, and we are committed to protecting your information while providing exceptional travel experiences. Thank you for choosing Kins Voyage as your trusted travel partner